In a wide-open area, because natural gas is lighter than air, the natural gas escapes up into the atmosphere, reducing potential danger of explosion or fire. In an enclosed area, there is great concern for safety and immediate evacuation of the area may be required.
To repair a hit line and restore service, generally Rocky Gas Co-op will:
Rocky Gas Co-op investigates every hit line and calculates the cost to repair the line and restore service.
To be fair to our customers who do dig responsibly, we will collect all costs from the individual or company that caused the damage. It may be as little as a few hundred dollars or as much as thousands of dollars.
The cost includes Rocky Gas Co-op Ltd.’s time and resources to respond, repair the line and restore service to affected customers, the cost of the escaping natural gas, loss of revenues, and – in some areas of our franchise – the fire department and other first responder costs.
4922 43 St, Box 697
Rocky Mountain House, AB